It’s not just a name, it’s our way of thinking, our way of life, our mission.

Our Purpose

To help our clients reach their goals
by simplifying IT and using technology
to optimize their businesses.

Our Values

We Want to Make Everyone a Little Bit happier

Clients First

Above all we exist to serve our clients and ensure their success. We put the best interest of our clients at the forefront of every decision we make and everything we do.

Happiness for All

We believe everyone deserves happiness and we strive to do everything we can to bring happiness to our clients, our coworkers and our communities. Happiness is our DNA.

Foster Relationships

We believe relationships matter. We work hard to build and grow relationships with each person we interact with, from our clients to our coworkers to the people in our communities.

Be Authentic

We believe in being authentic and genuine in everything we do. We embrace our individuality and make decisions independent of the pack, to best serve our clients, our coworkers, and our communities.

Our Story

For over 21 years, happier IT has been providing professional IT services to small and medium sized businesses and not-for-profit organizations.


happier IT Founded

January 1996 happier IT was founded under our original name “New Generation Computers” by co-founders Lee Vaniderstine and Robin Hiet-Block.

First Business PCs Launched

In 1998 due to growing demand, we launched our first line of computers designed for business. The “Reliance” series PCs featured the brand new Intel Pentium II processors and integrated network adapters.

First Office Space

In 2000 with a total of 4 staff, our founders moved the company out of the garage into the companies first office.

Business IT Support First Offered

In 2001 we began offering IT support services to small businesses.

Unlimited Support (Managed Services) Introduced

In 2005 we launched Unlimited Support for a flat monthly fee, combined with proactive services and monitoring. We were the first IT company in BC to offer this service to small businesses.

happier IT Purchases Existing Head Office Building

In 2012, the building that we had our first office space in became available for purchase. We leapt at the opportunity and purchased the building. Following a complete renovation of the building we moved into our new home, which has been our headquarters ever since.

Expansion Began

In 2014 we began expansion by opening our first out-of-province position, located in Toronto Ontario, followed by Calgary Alberta in late 2015.

The happier IT brand was born

In April of 2016 we re-branded as happier IT Inc. The name was chosen because we continually hear companies say how “unhappy” they are with their current in-house IT or IT provider. We believe everyone deserves a happier IT experience. To us, happier IT is much more than a name. It’s our mission and we strive to deliver it each and every day.

Learn more about our re-branding to happier IT Inc.

Our Team

We are a team of IT professionals across Canada who share the common belief that the traditional IT experience no longer works in the modern workplace. Together we strive to help our clients use modern technology to achieve their goals, protect them from today’s threats and deliver IT at the speed of business.

If you want to be part of the happier IT revolution (and have fun along the way), check out our careers page.

Latest News

Our Locations

Proudly Canadian


Profit 500

Profit 500 – Canada’s 500 Fastest-Growing Companies

Canadian Business Magazine

MSPmentor Top 501 Managed Services Providers

Penton Media’s annual global ranking of the world’s top 501 managed services providers.


Top 100 fastest-growing companies in B.C.

Business in Vancouver Magazine

CRN MSP 500 – Top 500 Managed Service Providers

The Channel Company