No. While it is becoming common practice in our industry, and many of our competitors are outsourcing to save costs, we don’t believe this is in the best interest of the businesses they serve.
We believe to offer the best experience and maintain control over the security of your data, it is important not to outsource anything core to our service delivery. Our technical staff are all full-time employees of happier IT Inc. employed here in Canada.
We have a proven track record supporting small to medium sized businesses, in a variety of industries. We understand the complexities and the traditional technologies that enable you to run your business.
Yes, we first look at any contracts you may have to see if you are getting the most optimal rates and services from your 3rd party vendors. Best of all, after using our services, your staff productivity usually rises because we’ve made technology easier to use, more reliable and better supported.
No problem! We scale as you do, so there is no problem at all adding more staff and of course if you have a reduction in staff we can easily make the changes. You decide how much IT support you will require and we take care of the rest.