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Issue was resolved in a matter of minutes.
Great, everything resolved in minutes.
[happier IT technician] was excellent. He talked me through what he was doing, was easy to talk to, fixed my issue and quadruple-checked that everything would work smoothly after the ticket was closed.
Very fast and efficient. Fixed printer in no time.
They did act immediately and solved the problem well. Thanks Stephen
Got [my] problem solved in a very short time
[happier IT technicain] was great and fast so my issue was resolved quickly thank you
I send a request and its taken care of without me really being involved… that’s pretty rad.
[happier IT technician] was patient, had a great solution to my problem and was easy to talk to.
The team tried numerous things and stuck with it. There were no interruptions and when attempts were exhausted, the problem was escalated to the next level and service promptly continued.