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They did act immediately and solved the problem well. Thanks Stephen
[happier IT technician] was excellent. He talked me through what he was doing, was easy to talk to, fixed my issue and quadruple-checked that everything would work smoothly after the ticket was closed.
No hold time on my call in. [happier IT technician] got right on it and ran the required scans. Got me back on in the time promised.
I send a request and its taken care of without me really being involved… that’s pretty rad.
[happier IT technicain] was great and fast so my issue was resolved quickly thank you
Very fast and efficient. Fixed printer in no time.
The team tried numerous things and stuck with it. There were no interruptions and when attempts were exhausted, the problem was escalated to the next level and service promptly continued.