Breach report · Telecom
Cable TV Provider Cox Communications' Customer Data Exposed in Phishing (Vishing) Scheme
A hacker who impersonated a support agent by phone tricked Cox Communications into exposing customer names, addresses, PINs and account numbers.
Exploit: Phishing Company: Cox Communications Industry: Cable Television Provider Sources: bleepingcomputer.com
Cox Communications has disclosed a data breach after a hacker impersonated a support agent to gain access to customers’ personal information. The story goes that on October 11th, 2021, a bad actor impersonated a Cox support agent by phone to gain access to customer information. Cox is the third-largest cable television provider in the US with around 3 million customers.
Customers may have had information material to their Cox account exposed including name, address, telephone number, Cox account number, Cox.net email address, username, PIN code, account security question and answer, and/or the types of services that they receive from Cox.